Refund and Returns Policy
We accept returns within 14 days of delivery.
To be eligible for a return:
- Items must be unused and in original condition
- Items must be returned in original packaging
- Proof of purchase is required
Please contact us before returning any item.
Email: support@miuelor.com
Non-Returnable Items
The following items cannot be returned:
- Custom or personalized items
- Handmade made-to-order products
- Final sale items
Damaged or Incorrect Orders
If your order arrives damaged or incorrect, please contact us within 7 days of delivery with photos of the item and packaging.
We will offer a replacement or refund when appropriate.
Refunds
Once your return is received and inspected, refunds will be processed to the original payment method within 5–10 business days.
Shipping fees are non-refundable unless the issue was caused by us.