FAQ’s
How can I contact you?
You can contact us anytime at:
Email: support@miuelor.com
We usually reply within 24–48 business hours.
Where do you ship?
We currently ship to the United States and selected international countries.
How long does shipping take?
Processing time usually takes 2–5 business days.
Estimated delivery time:
- United States: 7–15 business days
- International: 10–20 business days
Delivery times may vary during holidays or high-demand periods.
Will I receive a tracking number?
Yes. Once your order has been shipped, you will receive a tracking number via email.
Can I cancel my order?
Orders can be canceled within 12 hours after purchase.
After production or shipment begins, cancellations may no longer be possible.
Are your products handmade?
Many of our products are handmade or handcrafted with care, so slight variations may occur. This makes each piece unique.
What if I receive a damaged item?
Please contact us within 7 days of delivery with photos of the damaged item. We will help resolve the issue as quickly as possible.